SnackPilot

Coming from EuropeCrate? 🚀

• What about new subscriptions and orders? 🍭
• What is happening with existing EuropeCrate subscriptions and orders? 📦

About SnackPilot

• What is the SnackBox?

Order

• How can I acess the Flyer in my preferred language?
• Once I have bought a subscription, can I change the box type later on?
• I would like to cancel my monthly box with SnackPilot

Delivery and Shipping

• Where does Snackpilot ship to?
• I want to change my shipping address
• How to track my box?
• My tracking number has not updated in a few days
• My box was returned.

Customer Account

• How can I create a customer account?
• I am unable to log into my customer account
• I've used a discount. Why do you charge again?
• Is there a cancellation deadline?

Payment

• Why was the latest charge unsuccessful?
• I want to update my payment information

Other Questions

• How can I unsubscribe from the newsletter?
• I am a blogger/influencer and would like to collaborate with SnackPilot