Great news - your subscription stays just the way you are used to it. 🎉
As part of EuropeCrate joining SnackPilot, all active subscriptions and open orders are being smoothly transferred to your new SnackPilot customer account. Here's what that means for you:
🔁 existing subscriptions
- existing subscriptions will continue without interruption and include the same snacks you love ✨
- the delivery schedule remains the same, schedules terminations will be transferred
📦 open orders
- delivery and tracking remain unchanged - same process you are used to 🚚
- orders, that have already been paid, will be sent out - if not already done
💳 accounts and payment details
- you received a separate email on May 07, 2025 (UTC+2), including a personal activation link for your new SnackPilot account - all subscriptions and orders will now be managed through this account at https://snackpilot.com 🍭
- your payment details are transferred automatically - you don't need to do anything, unless we contact you
If you have any questions or problems do not hesitate to contact us: https://support.snackpilot.com/hc/en-001/requests/new ✨
